The small print
Privacy Policy
4AA Enterprises LLC, doing business as Jordan Clemons Coaching (“Jordan Clemons Coaching,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains generally what information may be collected when you visit our website, purchase a product or service, contact us, or otherwise interact with Jordan Clemons Coaching.
Information You Provide
We may collect information you voluntarily provide, including your:
- Name
- Email address
- Contact information
- Information submitted through website forms
- Purchase and transaction information
- Communications with us
- Information you choose to provide in connection with coaching or training
We use this information to provide products and services, communicate with you, process transactions, provide customer support, improve our offerings, and operate our business.
Interactive Website Tools
Some interactive tools on our website may operate locally within your browser.
For example, certain assessments or exercises may process your answers only within your browser without sending those answers to us.
Some resources may also use your browser's local storage to save your progress on your device so that you can return to it later. Information stored only in local browser storage generally remains on your device and can be removed by clearing the applicable browser data.
This does not mean that no technical information is collected when you use our website. Our hosting, payment, analytics, security, and other technology providers may process certain information as described below.
Payments
Payments are processed through Stripe. We do not directly store your complete payment card information.
Stripe may collect and process information necessary to complete transactions, prevent fraud, provide payment services, and perform related functions. Stripe's handling of your information is subject to its own privacy practices.
Cookies, Analytics, and Similar Technologies
Our website and the third-party services we use may use cookies, pixels, local storage, analytics tools, or similar technologies.
These technologies may collect information such as your browser type, device information, IP address, pages visited, referring pages, interactions with the website, and other usage information.
We may use this information to operate and secure the website, understand how visitors use it, improve our products and services, process payments, and evaluate our marketing.
The specific technologies used on the website may change as our business and website evolve.
Email Communications
If you provide your email address, we may use it to:
- Deliver products or information you request;
- Communicate with you about purchases, coaching, training, or other services;
- Respond to questions or requests;
- Send updates, educational content, resources, announcements, or information about Jordan Clemons Coaching products and services.
Marketing emails will include a way to unsubscribe when required by applicable law. You may unsubscribe from marketing communications at any time. We may still send transactional or service-related communications when necessary to fulfill a purchase or provide a service you requested.
How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate our business, such as payment processors, website hosting providers, analytics providers, email providers, scheduling platforms, and other technology or professional service providers.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or property, prevent fraud or misuse, or protect the safety of our users or others.
If our business or its assets are sold, merged, reorganized, or transferred, information associated with the business may be transferred as part of that transaction.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods may vary depending on the type of information and why it was collected.
Your Choices
You may contact us to ask questions about the personal information we maintain about you or to request that we correct or delete information where appropriate and legally permitted.
You may also unsubscribe from marketing emails using the unsubscribe mechanism included in those communications.
Children
Our website and services are not specifically directed to children.
If you are under 18, you should use or purchase our products or services only with the involvement and permission of a parent or legal guardian.
We do not knowingly seek to collect personal information directly from children under 13 without appropriate authorization.
Security
We use reasonable administrative and technical measures intended to protect information under our control. However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.
Third-Party Services and Links
Our website may use or link to third-party websites, platforms, or services. Those third parties operate under their own terms and privacy practices, and we are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time as our website, technology, services, or legal obligations change. The updated policy will be posted on this page with a revised “Last updated” date.
Contact
Questions or requests regarding this Privacy Policy may be sent to:
Jordan Clemons Coaching
4AA Enterprises LLC
jordan@jordanclemons.com